Universal Neck Chain Badge & ID Holder
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"Dave: I owe you an apology and payment for the first badge that you sent. Last night, in going through piles of mail that had been set aside while I was out of town, I found your original envelope and badge. I suppose that my sons had taken in the mail and did not recall the envelope when I had asked if a package had arrived for me. You were exceptionally gracious and responsive when I thought that the first one had not arrived, and your prompt substitution of another badge shows what a fine person you are. You deserve fair treatment in return. Please tell me the cost for the first shipment, including any extra costs that you incurred in duplicating the order. Also, please tell me the address to send you a check. Again, I apologize for my oversight and want to make things right. Thank you." J. Glynn. from Falls Church, VA.